Susie was always quick to reply to questions and her replies were informative, lengthy (in a good way!) and realistic. At two particular points, the company’s services shone through: First when, after two hours of agonising over the shortlist, Susie and one of her associates snapped into action and ultimately found me my apartment from a fresh lead at the last minute. I couldn’t believe that they came up with a result. We only had a half day left but Susie really impressed me with her energetic attitude. Second, I was impressed by Susie’s punctuality. It sounds so small but it’s so important in sending out the right message to a client. Really, the service has been great and I look forward to continuing our relationship for a long time. I feel I still have so much to do!